Management Team

Elaine Osgood
President
Elaine.Osgood@atlastravel.com

Innovation and a spirit of unyielding enthusiasm are at the heart of Elaine Osgood's success. With a bachelor's degree in Education from the University of Massachusetts at Amherst and a master's degree in Psychology from Anna Maria College, she decided to employ her knowledge of people in an entrepreneurial venture. Purchasing a Uniglobe Travel franchise in 1986, Osgood achieved every honor the franchiser had to bestow including Chairman's Circle, President's Award, Owner of the Year, #1 Agency in America and #2 in the World. In 1997, Osgood left the franchise world behind and led her team into the global arena as Atlas Travel International, ready to compete with the largest agencies. The agency now has a headquarters operation in Milford, MA and a second office in downtown Lexington, MA. In that location, business and vacation travel share space with a concept store, Savvy Travel Shop, which Osgood opened to offer easy-care ladies fashion and accessories, as well as a full assortment of upscale travel goods.

During the agency's 20th anniversary year, Osgood was named Ernst & Young's Entrepreneur of the Year in New England. She has also been distinguished as a Top Business Builder in North America by Fast Company magazine, one of the 100 Most Powerful Women in Travel by Travel Agent magazine, and a member of the prestigious inaugural Inc. 5000 by Inc. magazine. Continuing with her desire to remain an active and involved member of the community, Osgood serves as a Corporator of Milford Regional Medical Center and has chaired its black-tie fundraising gala committee since the Mélange event launched several years ago.

Mimi Cleary
Vice President of Corporate Services
Mimi.Cleary@atlastravel.com

With more than 20 years of solid travel experience, Mimi has a keen understanding of what corporations and their travelers need. Originally from New Orleans, a graduate from Tulane University with a degree in Communications, Mimi has held high-level management positions in agency operations prior to joining Atlas Travel. Her industry relationships and understanding of operational efficiencies continues to enhance Atlas Travel's reputation as the thought-leader in business travel product access and service delivery.

Dan Reagan
Vice President of Network and Security Operations

Dan meticulously manages all information systems and  security operations throughout Atlas Travel International. He has both a Bachelor of Science and Masters of Science from Worcester Polytechnic Institute (WPI) and came to Atlas Travel after his talents were discovered by the management team. While he was employed as a full-time mechanical engineer prior to joining Atlas, each of his employers had recognized his unique acumen for information systems and he has extensive experience in that area. His diligence in protecting the vital information in the Atlas systems, as well as preserving the integrity of all communications systems has helped the team continue to grow in this area.

Kim Castro
Executive Vice President – Technology and Automation
kim.castro@atlastravel.com

Kim has more than 20 years of experience in the travel industry, specially focusing on technology development and process reengineering. She is keenly involved in emerging technologies, global reporting and the changing distribution system. As an adept problem solver, Kim's focus is on continuous improvement based on leveraging technology to enhance the experience of corporate travel managers and individual travelers.

Tracy Snelling
Manager of Client Relations
Tracy.Snelling@atlastravel.com

Tracy brings over 23 years of managerial experience to the team with 17 of them specifically related to the corporate travel industry.  Her primary focus is to oversee the Account Management team as well as maintain her account portfolio to ensure 100% client retention and satisfaction!  Her expertise in evaluating the client's needs and providing a comprehensive strategic management solution has proven invaluable to her team and the clients they service.

Kathy Ogle
Client Solutions Manager
Kathy.Ogle@atlastravel.com

Kathy has held a variety of positions within the New England travel community over the past 15 years, most notably General Manager at American Express One.  Her value-add position benefits Atlas clients by providing a product specialist resource, essential in today's fast-paced travel industry. Kathy's focus is working with clients on adoption goals and usage strategies, as well as orientation and training on client technologies.  In addition, she works with the Atlas Account Management team on addressing specific client needs in relation to products and services. 

Cindy Sauter
Vice President of Sales
cindy.sauter@atlastravel.com

During her tenure at Atlas Travel, Cindy has been a featured speaker at The Beat Live in Chicago, chosen for her innovative thinking in the travel industry. Before joining Atlas, Cindy served as the North East Relationship Manager for Galileo/Travelport, a leading GDS provider, managing TMC renewals for 7 states. An entrepreneur at heart, Cindy co-founded Manor Homes Builders, winning the NH Sales and Marketing Gold Award for 4 consecutive years, she also produced ³Connections for Women,² one of the largest women's networking events in the region and worked with Ernst & Young and Bank of Boston to launch the highly successful Entrepreneur InfusionLab, which resulted in bringing $50M in venture funding to the technology community. She is an active member of the community serving on the boards of the Special Olympics,U.S. Senate Academy and the United Way Leadership Giving Task Force. She has been featured in Fortune magazine, Entrepreneur magazine and Venture Wire. A former speech writer, she has written and produced events for such luminaries as Red Cross President Elizabeth Dole, MA Governor MikeDukakis, President George Bush and others. She holds a Masters in Economicsfrom the University of Maine and a BS in Marketing from Roger WilliamsUniversity.

Karen McCrink
Vacation Travel Manager
Karen.McCrink@atlastravel.com

Karen has been in the travel industry since 1984, all dedicated to leisure/vacation travel planning. Karen has held several managerial positions, as well as owning her own travel agency in Rhode Island for 6 years. She has traveled extensively, including the Caribbean, USA, Canadian Rockies, Alaska, Hawaii, China, Australia, and Europe. Karen received a B.A. in Psychology and a B.S. in Management from Rhode Island College.

Guida Botelho, CTA
Manager of Training
Guida.Botelho@atlastravel.com

Training is an integral part of life at Atlas and Guida Botelho manages the constant flow of information and system updates.With a Bachelor of Science degree in Hospitality Management and an Associates Degree in Travel and Tourism, Guida began her career in the travel industry at The Travel Institute, as coordinator of training solutions and manager of business development and training. Guida has extensive experience in training and professional development of travel consultants. Guida joined Atlas Travel in 2007 with a commitment to continue to improve and deliver the necessary training for all Atlas employees.

Donna Steele
Senior Financial Analyst
Donna.Steele@atlastravel.com

Donna joined Atlas Travel in 2009, after 20 years as Finance Manager at a mid-sized, regional travel management company in New England. Donna is an expert in all levels of financial management in the travel industry. She has worked in travel wholesale, regional and large agencies and has worked on several mergers and acquisitions over the past 25 years within the travel industry. She works closely with the Atlas management team and with our clients to support all financial and reporting needs. Donna is a designated Arc Specialist and, in her free time, volunteers as the Treasurer of the Braintree, MA Little League.

Pam Leal
Manager of Accounting & Finance
Pam.Leal@atlastravel.com

Pam began her career at various local corporations working as a bookkeeper and office manager. After successfully completing her certification for the Airlines Reporting Corporation (ARC), she has become an expert in the reporting rules and regulations for all of the major airlines worldwide. Since joining Atlas Travel in 1992, Pam has dedicated her time to building the accounting and financial systems in the company. Pam holds a B.S. in Business Administration/Finance and an A.S. in Business Management.

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